ATARAXIA COLLECTION’S PRIVACY POLICY

Ataraxia Collective PTY LTD

Ataraxia Collective PTY LTD is committed to best practice in relation to the management of information we collect. This organisation has developed a policy to protect patient privacy in compliance with the Privacy Act 1988 (Cth) (‘the Privacy Act’). Our policy is to inform you of:

  • The kinds of information that we collect and hold for the purposes of the Privacy Act.
  • How we collect and hold personal information.
  • The purposes for which we collect, hold, use, and disclose personal information.
  • How you may access your personal information and seek the correction of that information.
  • How you may complain about a breach of the Australian Privacy Principles and how we will deal with such a complaint.
  • Whether we are likely to disclose personal information to overseas recipients.
  1. What kinds of personal information do we collect?

We may collect and hold:

  • Your name, email, and contact details.
  • Your credit card information for purchasing products.
  • Any information you volunteer in your platform profile and interactions.
  1. How do we collect and hold personal information?

We will generally collect personal information:

  • Directly from you when you provide your details to us, such as via a registration form or online form.
  • From a person responsible for you.
  1. Why do we collect, hold, use, and disclose personal information?

In general, we collect, hold, use, and disclose your personal information for the following purposes:

  • To provide products and services safely to you.
  • To communicate relevant information with you, e.g., events, blog updates, resources.
  • To help us manage our accounts and administrative services, including billing.
  1. How can you access and correct your personal information?

You have the right to seek access to and correction of the personal information we hold about you. We will normally respond to your request within 60 days.

  1. How do we protect your personal information?

We respect and protect your privacy. We take reasonable steps to protect information from misuse, loss, and unauthorized access, modification, or disclosure.

  1. Privacy-related questions and complaints

If you have any questions about privacy-related issues or wish to complain about a breach of the Australian Privacy Principles or the handling of your personal information by us, you may lodge your complaint in writing to (see below for details). We will normally respond to your request within 30 days.

If you are dissatisfied with our response, you may refer the matter to the OAIC:

  • Phone: 1300 363 992
  • Email: enquiries@oaic.gov.au
  • Fax: +61 2 9284 9666
  • Post: GPO Box 5218, Sydney NSW 2001
  • Website: OAIC Privacy Complaint
  1. Anonymity and pseudonyms

The Privacy Act provides that individuals must have the option of not identifying themselves, or of using a pseudonym, when dealing with our organisation, except in certain circumstances, such as where it is impracticable for us to deal with you if you have not identified yourself.

  1. Overseas disclosure

We may disclose your personal information to the following overseas recipients:

  • Overseas-based encrypted and cloud storage.
  • Anyone else to whom you authorize us to disclose it.
  1. Updates to this Policy

This Policy will be reviewed from time to time to account for new laws and technology, changes to our operations, and other necessary developments. Updates will be publicised on the practice’s website.

  1. Privacy and websites

This policy extends to interactions and data collection via venues, emails, Facebook, Instagram, and LinkedIn. De-identified website analytics and cookies collected will be used for optimization of website functioning.

Contact Information

Contact us via our contacts page or at hello@ataraxiacollective.com.au if you have any questions or concerns regarding our privacy policy.

Last Updated: 17 July 2024